V Narendra Kumar
Available · Delhi, India

Senior Product
Manager.

Complexity in. Clarity out.

Senior PM with 10+ years in B2B SaaS. Built IAM platforms, retirement systems, and AI-powered workflows from 0 to production — impacting 7M+ users across cybersecurity, fintech, and healthcare. I break down complex problems, build products that earn trust, and write the stories behind why they matter.

0+

Years in Product

0M+

Users Impacted

0+

Enterprise Clients

$0M+

Platform Value Unlocked

0+

PMs Mentored

Featured Work

Products that earned trust

Security & Identity2024–2025

Zero Trust at Scale

Builder.ai

IAM/IGA platform for 2M+ enterprise users — from 0 to production in 12 months.

2M+

Active Users

40

Enterprise Clients

−65%

Onboarding Time

−90%

Excess Permissions

Read Case Study
FinTech / Retirement2020–2024

The Billion-Dollar Nest Egg Problem

Principal Financial Group

Reimagining retirement for 5M+ users — doubling contribution activity in a single platform launch.

5M+

Users

Contribution Lift

+15%

Annuity Uptake

2.5 → 4

CSAT

Read Case Study
HealthTech / Insurance2016–2020

The 72-Hour Claim

Infosys (Healthcare Client)

Cutting insurance claim processing from 3 days to 24 hours for 60K+ monthly claims.

60K+

Monthly Claims

72→24hr

Processing Time

10M+

Records Governed

−35%

Data Errors

Read Case Study
Data Governance2025

DataSentinel

Consulting

Real-time data trust scoring and SLO-backed observability for modern enterprise data stacks.

−60%

Data Incidents

100%

Pipeline Coverage

SLO-backed

Alert Accuracy

Trust Score

Model

Read Case Study
Currently Building

Building Eru

In Development

Experience

A decade of building

  • Spearheaded the Finance POD, driving product strategy and roadmap for 4 enterprise apps (Currency Loader, Bank Account Management, Whistleblower, Global Worker Connect) on the Workday Marketplace.
  • Led 10+ developers to deliver governance-first workflows — role-based permissions, approvals, and audit trails across key finance and compliance journeys.
  • Improved reliability and governance standards across all 4 apps serving enterprise Workday clients.
  • Partnered with early-stage and growth-stage SaaS teams to define end-to-end product lifecycle strategy — from discovery to GTM — across API security, IAM, AI-assisted workflows, and billing automation.
  • Shaped scalable architecture, governance-first admin controls (RBAC, approvals, audit trails), and integration patterns across CRM, ERP, and payment gateways that reduced TTV and improved platform reliability.
  • Built and scaled (0 to 1) an enterprise-wide IAM/IGA platform for 40 enterprise clients serving 2M+ active users — cutting onboarding time by 65% and eliminating 90% of excess permissions.
  • Built and scaled (0 to 1) an AI-powered sales engagement platform achieving 95% adoption, 20% lead conversion improvement, and 25% reduction in sales cycle time.
  • Led DevSecOps to implement WAAP-aligned secure API gateways using OAuth2, scoped tokens, and rate-limiting — reducing unauthorized access attempts by 40%.
  • Re-architected Order to Cash and AR/AP workflows, compressing the billing cycle from 7 days to under 2 hours and cutting manual effort by 95%.
  • Automated billing issue detection via event-driven observability — reducing support tickets by 90% and boosting CSAT from 1 to 4.
  • Launched a digital retirement platform for 5M+ users — driving 2× lift in contribution activity, 15% increase in annuity uptake, 35% improvement in rollover completions, and CSAT improvement from 2.5 to 4.
  • Implemented workflow-level observability using OpenTelemetry-style traces and SLO-backed alerts — cutting alert noise by 55%, improving MTTR by 45%, and reducing data exceptions by 30%.
  • Rebuilt invoicing and transaction workflows with scoped access controls and event-driven logging — reducing financial disputes by 35% and improving reconciliation TAT from 48 hours to 12 hours.
  • Built IAM/IGA governance for finance and ops tooling — cutting privileged-access turnaround from 2 days to under 4 hours and reducing audit evidence preparation by 60%.
  • Delivered a modular AR/AP and commission payout engine for 25,000+ users — improving ledger accuracy by 95% and reducing payout cycles from 15 days to 24 hours.
  • Designed HIPAA-grade governance controls across claims and provider workflows — reducing exposure vectors by 45% across 10M+ records.
  • Redesigned the claims process workflow, cutting claim processing time from 72 to 24 hours for 60K+ monthly claims.
  • Developed an end-to-end provider management platform scaling to 5,000+ users — reducing provider data errors by 35% and onboarding time by 15%.
  • Built messaging triggers for policyholders, claims, and provider actions — improving outreach efficiency by 35% and reducing status-related support queries by 25%.

Education

SRM University

B.Tech — Electronics and Communication Engineering

2012 – 2016

Skills

Tools of the trade

Product

Product Strategy0-to-1 DevelopmentAPI-first Platform DesignRoadmap PlanningGo-to-MarketDeveloper ExperienceAgile DeliveryStakeholder ManagementOpen-platform Architecture

Security & Identity

IAM/IGAOAuth2SSO/MFARBAC/ABACZero TrustWAAPAPI SecurityDevSecOpsData GovernanceSoD Controls

Data & Observability

OpenTelemetrySLI/SLODatadogGrafanaSplunkPrometheusA/B ExperimentationCohort AnalysisProduct AnalyticsMixpanel

Tools

FigmaJiraSQLNotionPostmanAWSAzureGCPGoogle Analytics

AI

OpenAI IntegrationAgentic AIAgent GovernanceLLM-powered WorkflowsSignal-based ML ScoringPrompt EngineeringAI-assisted Product Development

Mentor & Educator

Breaking down product thinking, one PM at a time. Worked with aspiring and transitioning product managers through 1:1 coaching, group cohort sessions, and curriculum design.

50+ PMs Mentored1:1 CoachingGroup Cohorts12 MonthsCurriculum Design

50+

PMs Mentored

Let's Work Together

Tell me what you're building.

Whether you need a full-time product leader, a fractional PM to unblock delivery, or a sharp outside perspective — I can help. All engagements start with a conversation.

Full-Time Employment

Senior PM / Staff PM

Open to full-time roles at companies building in IAM, enterprise SaaS, fintech, or AI/data governance. I join as an IC who ships — not a strategist who slides.

What you get

  • 0→1 and 1→N product ownership
  • Cross-functional leadership (eng, design, data, security)
  • Enterprise stakeholder management & exec alignment
  • Roadmap, discovery, and GTM — end to end
View my work

Fractional PM

Part-time, ongoing engagement

I embed with your team 2–3 days a week to own a product area, unblock delivery, and build the product muscle your team needs to sustain it after I leave.

What you get

  • Weekly async strategy + PM process setup
  • Discovery, prioritisation, and roadmap leadership
  • Stakeholder comms and investor-ready product narratives
  • Mentoring for junior PMs or eng leads stepping into the PM role
Book Intro Call

Advisory

Light-touch, high-leverage

Monthly or quarterly advisory calls for founders and heads of product who need a sharp outside perspective — without the overhead of an ongoing engagement.

What you get

  • 2× monthly strategy calls (60 min each)
  • Async Slack access for quick unblocks
  • Candid feedback on roadmap, positioning, and prioritisation
  • Network introductions where relevant
Book Deep Dive
or reach out directly

Prefer writing it out?

Drop a note about what's on your mind — a role, a product challenge, or just a question. No agenda needed.

Immediately Available📍 New Delhi, India🌍 Open to Global Roles💻 Remote-first

You're in the right place.

Whether it's a role, a product challenge, a half-formed idea, or just a question — send it. No agenda needed. I read every message personally.

I read every message and reply within 48 hours.